Engineering Manager - Chatbot AI

Plus10 is a technical recruitment agency with a focus on Engineering and Product professionals that build web applications using a modern stack. Plus10 recruiters are knowledge stewards that open doors for individuals looking to progress their career. We are working hand-in-hand with the following client to help find an Engineering Manager.

The client is one of Canada's strongest tech companies. Their self-serve DSP is an industry leader in AdTech. Working on their state-of-the-art platform is where some of the most progressive work in machine learning meets cutting-edge user experience.

We're seeking a technical lead engineer to help lead our client's growing full-stack engineering team. The digital advertising industry is riddled with interesting challenges as we continue to scale out our platform with a fast growing list of customers. Their technologies include Ruby on Rails, Go, React, GraphQL, Redis, Elasticsearch, Amazon Redshift, and others.

About the Team:

The AI Copilot team is focused on building a copilot platform experience where users can optimize their digital advertising campaigns by blending an LLM chat-based copilot with the precision and control of traditional UI elements. Our approach ensures users can navigate complex setups by expressing their intentions, such as targeting specific audiences or setting campaign budgets, with the copilot automatically configuring the UI and offering clear, actionable suggestions based on campaign insights.

The client is a Remote First company, we are open to candidates located anywhere in North America for this position.

What You'll Be Doing

• Leading a team to build a chat copilot framework that enables the copilot to orchestrate UI workflows on the platform and provide intelligent recommendations
• Working closely with our PM to understand internal stakeholder pain points and build internal copilot capabilities to help users make data-driven decisions
• Collaborate with stakeholders and engineers across the organization to identify and solve technical challenges related to expanding our copilot’s capabilities in different platform domains
• Focused on metrics and execution to ensure the highest performance from your engineering team
• Championing our development methodology and leading scrum ceremonies
• Promote software development best-practices and conduct rigorous code reviews
• Review technical designs, conduct code reviews and write code as needed
• Helping team members troubleshoot and resolve technical issues
• Build hiring plans and conduct interviews to identify potential high performing candidates
• Balance and prioritize projects to maximize efficiency and ensure company objectives are achieved

What You’ll Bring to the Table

• At least 5 years experience of software development in web technologies and architecting scalable systems in a successful high-growth technology company
• Proven track record of having shipped multiple products
• At least 1 years of people management experience with at least 3 direct reports
• Knowledge of our full-stack technologies is highly preferred - React, Typescript, GraphQL
• Experience building and managing ELT pipelines for efficient and scalable data workflows
• A strong understanding of computer science fundamentals (we have not forgotten our basics!) - data structures, system design, cloud computing, full-stack development etc.
• Passion to build a positive and fun engineering culture
• Experience leading a team to conceptualize, design, and iterate on new user experiences with a keen eye for user-centered design & usability
• Experience building fullstack conversational UX such as chatbots including underlying backend technologies that powers them such as LLMs & RAG

Benefits

• Competitive salary + equity
• RRSP matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platformFull benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to industry-related courses and certifications to support continuous learning
• Mentorship opportunities with industry leaders
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!