There are 2 open positions
Any valid US work visa is acceptable
Work Mode : Remote
Job Description
About the Engagement
You will join a small, dedicated team supporting and evolving a commercial AI chatbot platform for a US
pharmaceutical client. The platform is live, serving a field sales organization, and built on Python FastAPI,
React, and multi-agent LLM orchestration running on Azure Container Apps. The work is a mix of
production support, feature engineering, and platform operations. You will own delivery end to end within
the client's existing Azure DevOps environment.
What You Will Do
Application engineering (primary)
- Maintain and extend the FastAPI backend and React/TypeScript frontend
- Develop and support multi-agent workflows: intent routing, product Q&A;, field scheduling, and
- Maintain compliance controls, policy enforcement, and audit logging
- Support integrations with Microsoft Graph/Outlook, Veeva/Salesforce (OBO flows), and Microsoft
- Manage the Markdown-based knowledge retrieval pipeline
- Investigate and resolve production incidents from Sev 1 through Sev 4 within agreed SLAs
- Deliver features from requirement through peer-reviewed PR, test, and release
- Operate Azure Container Apps across Dev, QA, and Production: deployments, revision
- Maintain Azure DevOps YAML pipelines and Bicep infrastructure definitions
- Manage Key Vault, Managed Identity, and secrets governance
- Configure and maintain Application Insights, Log Analytics, and Azure Monitor alerting
- 6+ years in software engineering with Python and TypeScript/React as primary skills
- Production experience building or operating agentic or LLM-based systems
- Working knowledge of Azure Container Apps, Key Vault, Managed Identity, and Azure DevOps
- Familiarity with Microsoft Entra ID and MSAL authentication flows
- Comfortable operating in a regulated environment with change governance and PR-gated
- US-based; available during US Central Time business hours
- Azure certification: Developer Associate, Solutions Architect Expert, or DevOps Engineer Expert
- Experience with Anthropic Claude API or comparable LLM APIs
- Familiarity with Veeva CRM, Salesforce Apex, or Microsoft Graph integrations
- Prior work in pharma, life sciences, or commercial operations platforms
