This is a Fully Remote Job
About Our Client:
This team operates within the Workflow pillar, focusing on communication technologies including calling, messaging, voicemail, transcription, and their supporting workflows. The organization develops interfaces utilized by thousands of businesses daily, aiming to enhance communication tools through scalable and reliable solutions.
About the Opportunity:
The FRONTEND ENGINEER will contribute to building and improving critical communication interfaces. This role involves re-architecting calling systems, developing dashboards and tools for performance observability, and shipping new features that enhance user experience. The engineer will own projects end to end, collaborate with cross-functional teams, and support ongoing improvements in calling, messaging, voicemail, and transcription.
Responsibilities:
- Re-architect calling infrastructure and standardize integration with calling providers
- Develop dashboards and tools to monitor calling performance
- Implement new features such as URL unfurling, custom transcript summaries, group messaging, direct messages, and calling enhancements
- Manage projects from initiation to delivery with senior engineer support
- Improve existing features, fix bugs, and update documentation
- Write tests and ensure safe deployment through delivery pipelines
Requirements:
- Experience with React and TypeScript
- Understanding of data flow from backend to frontend, including GraphQL and schema design
- Ability to write integration and unit tests, preferably using Playwright
- Problem-solving skills and collaborative approach to building user experiences
- Knowledge of web performance, observability, and accessibility concepts
- Strong ownership and communication skills
- Team player mindset with willingness to contribute through bug fixes and documentation
- Proactive and self-driven in a remote work environment
- Methodical approach to testing and quality assurance
- Empathy and thoughtfulness in evaluating tradeoffs
- Curiosity and a drive for continuous learning
- Clean, readable, testable, and maintainable code practices
- Openness to integrating AI tools into engineering work
Nice to have:
- Experience with real-time messaging technologies such as WebSockets and WebRTC
- Familiarity with CI/CD pipelines and mature delivery processes
- Experience with agentic AI workflows for feature generation and testing
Pay Range and Compensation Package:
- SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $170,000 - $200,000 USD annually
- All other US Locations: $153,000 - $180,000 USD annually
- Canada: $156,000 - $183,000 CAD annually
- Compensation includes equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.